Can’t join a game?
Check that everyone has a stable internet connection and the latest app version. Re-enter the game code, making sure there are no extra spaces.
iOS & game support
Let’s get you back in the game.
Having trouble with Answers May Vary on your iPhone or iPad? Start with the quick fixes below, or send us a note and we’ll help.
Email supportWe usually reply within 2 business days.
Need a hand?
Tell us what happened.
Include your device, iOS version, app version, and what you were doing when the issue occurred.
support@answersmayvary.comTry these first
Quick fixes for common issues
Game not updating?
Leave and rejoin the game, then ask the host to confirm the round is active. If that doesn’t work, fully close and reopen the app.
Purchase not showing?
Confirm you’re signed in with the Apple ID used for the purchase and that your device is online. Then reopen the Store screen in the app.
App closing or freezing?
Restart your iPhone or iPad and install available iOS and app updates. If it continues, email us the steps that trigger the problem.
Good to know
Frequently asked questions
Where do I find my app version?
Open Answers May Vary and look in the app’s settings. You can also open iPhone or iPad Settings, choose General, then iPhone or iPad Storage, and select Answers May Vary.
What should I include in a support email?
Tell us your device model, iOS version, app version, and a short description of the issue. Screenshots and the approximate time of the issue are helpful. Please never send passwords or payment details.
How do I report a player or game?
Use the report option inside the game when available. If you can’t access it, email support with the game details and approximate time. Do not include sensitive personal information.
Can I request a refund?
Purchases made through the App Store are billed and refunded by Apple. Visit Apple’s Report a Problem website or contact Apple Support to request a refund.
Still stuck?
We’re here to help.
Send us the details and our support team will take a look.